Terms

Not for emergencies

Sent by Dove is not an emergency service and is not monitored for urgent requests. If someone may be in immediate danger, contact local emergency services or another appropriate emergency resource.

Content you may not send

Do not use Sent by Dove for threats, harassment, stalking, abuse, impersonation, fraud, exploitation, or any illegal content or activity. Do not use it to violate another person’s privacy or rights.

Your responsibility

You are responsible for the letters you create, the people you send them to, and the private links you share. Anyone who has a valid private link may be able to open the associated letter or mailbox, so keep those links private.

Letters and mailboxes expire

New private Dove mailboxes close after 30 days without qualifying activity. Authorized inbox reads, including Refresh, and mailbox-message sends or receipts renew affected mailboxes to at least 30 days from that activity. Linked letters can have different close dates: creating a new private-link letter does not necessarily extend older linked letters, while later inbox activity can extend records that remain stored.

One-time letter records are removed when their encrypted contents are retrieved for opening, before successful decryption or display. Expiry does not guarantee deletion from storage by a particular time. You can request manual deletion of a stored letter record through Contact using its letter ID. No deletion deadline or erasure of other copies or provider backups is promised. Do not use Sent by Dove as permanent storage; keep your own copy of anything important. See Privacy for storage and access details.

Availability

The service may sometimes be unavailable, delayed, changed, or discontinued. Delivery, continued storage, and uninterrupted access are not guaranteed.

Report abuse

To report threats, harassment, illegal content, or other misuse, use the Contact Us page. Include the letter ID or public Dove address and enough information to identify the problem. Do not include the full private link unless you intend to give its recipient access to the associated content. Do not include passwords or unrelated private information.

Content and ownership

You keep ownership of the letters you write. The site owner owns the site’s text, design and tools. You may link to our pages and quote short excerpts of the site’s text with credit. Do not copy or republish substantial parts of the site or its tools without permission.

No warranty

The site is provided "as is" and "as available," without warranties of any kind, to the extent allowed by law.

Limitation of liability

To the extent allowed by law, the site owner is not liable for any loss or damage, including lost, expired, undelivered or unread letters and mailbox content, that results from your use of the site or your reliance on its information.

Changes

We may update these terms. Continuing to use the site after an update means you accept it.